Training Specialist

The Mission Matters

Your skills and experience could be mission critical for our Powder River Industries, LLC team supporting the Federal Government in their mission to protect and defend our nation, and transform the way government agencies manage information and improve responsiveness to their customers. As a member of our inclusive team, you’ll gain valuable career-enhancing experience as we support the design, development, testing, implementation, training, and maintenance of our federal government’s critical systems. 

 

Apply today to become mission critical and help our nation meet the growing need for IT security, improved infrastructure, big data, and advanced analytics.

Job Description

We are currently seeking a motivated, career and customer oriented Trainer to join our team in to begin an exciting and challenging career with Powder River Industries, LLC.

 

The ideal candidate for this position will have a unique range of experience with organizational training, LMS development, creation and editing of digital training videos, and presenting experience. The candidate will have demonstrated the ability to work with clients to define requirements for solution development of large-scale deployments in video communications.

Responsibilities:

 

  • Work with developers, subject matter experts, stakeholders, and other trainers through the applications development lifecycle, integrating end-user training into the lifecycle.

  • Responsible for the development and delivery of end-user training as well as the development of training material to support a suite of custom software applications.

  • Produce training materials such as user guides, quick reference guides instructional videos, and brown bag presentation materials.

  • May require some instructor-led training to support personnel, leadership, and end users.

  • Conduct train-the-trainer classes for teams of trainers and end-users and to provide technical support to end-users.

  • Responsible for specifying and setting up scenario-based business examples in a web application training environment.

  • Facilitate understanding of how the application supports a business process and interfaces with other applications within an organization.

  • Experience training Help Desk personnel and or providing content for Help Desk Knowledgebase tools that are used to resolve customer issues related to transaction processing applications or certification as support center analyst.

  • Up to 50% travel to government facilities around the continental US may be required.

  • Socialize new application features to end-users and obtain feedback, new requirements.

  • Promote applications’ usage and growth through creative ‘marketing’.

 

Required:

  • Bachelor’s Degree and 3 years of related experience preferably in Information Technology or other technology field

  • Must have two (2) or more years of experience conducting instructor-led training, creating e-learning courseware, and developing training materials for custom-developed software web applications.

  • Detail oriented with excellent technical, verbal and written communication skills

  • Able to multitask and excel in a fast paced on-time deliverable environment

  • Welcome changing requirements, even late in development

  • Must have ‘Can Do – Professional Attitude’ and be a TEAM player

Primary Skillset Needed:

  • Experience in Government area

  • 2+ years in Agile Development projects. Strong working knowledge of Agile/Scrum.

  • Strong attention to detail, highly organized and able to thrive in a busy, deadline driven atmosphere

  • Ability to coordinate an write technical documents

Preferred Skills:

  • Proficiency in the creation of computer-based training videos using tools similar to Adobe Captivate

  • Technical writing and requirements documentation experience a plus.

Customer Requirements:

  •   Citizenship – Must be a US Citizen

 

 

Does the mission matter to you?

Powder River Industries is an Equal Opportunity Employer - Minorities/Females/ Veterans/Individuals with Disabilities/ Sexual Orientation/Gender Identity

Powder River Industries

1938 E Harney St Suite 216, Laramie, WY 82072, USA

(307) 314-2431

©2019 by Powder River Industries LLC. All rights reserved. Website created by Annie Warnock