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Enterprise IT Operations & Maintenance (O&M)
PRI ensures the continuous, secure, and compliant operation of mission IT environments. This is the backbone.
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Typically includes design, build, and/or O&M:
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Network operations (NOC/SOC support)
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Data center operations
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End-user support / Service Desk
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Server administration (Windows/Linux)
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Storage and backup
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System monitoring and incident management
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ITIL-based service management
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