Enterprise IT Operations & Maintenance (O&M)

PRI ensures the continuous, secure, and compliant operation of mission IT environments. This is the backbone. 

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Typically includes design, build, and/or O&M: 

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• Network operations (NOC/SOC support)

• Data center operations

• End-user support / Service Desk

• Server administration (Windows/Linux)

• Storage and backup

• System monitoring and incident management

• ITIL-based service management